Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

Shipping & Delivery: Customers are charged actual cost of shipping products. Shipping is limited to UPS ground for the continental United States only due to the nature of the product.
Privacy & Security: We respect your privacy. Sam and Dave's does not share or sale any customer information. No credit card data is stored on our servers. Your information may only be used to inform you of updates or promotions that Sam and Dave's offers. If you are interested in receiving promotions and discounts, please sign up for our newsletter or regester an account and opt in for the newsletter.
Returns & Replacements: We offer a 30 day 100% money back gaurentee. If you are unsatisfied with Sam and Dave's Gun cleaning products, just return the unused portion and will will refund the purchase amount. The customer is responsible for fees incurreed for shipping the product to and from.
Ordering: Ordering products through our site is processed securely. No credit card data is stored by Sam and Dave's. Transactions processed through this site will be processed using Secure Socket Layer (https) protocol to protect your financial data. If you have ordering needs that can't be accomplished through this site 210-833-6352 for assistance.
Payment, Pricing & Promotions: Pricing for products is valid at time the product is purchased. If any future promotions should offer the product for a different or lesser price, that prie will only be valid for that timeframe and not for any prevous purchases.
Viewing Orders: You can view your orders from your account if you registered one while purchasing the product, or by following this link.
Updating Account Information: Registered users may update their account information by signing in with their email address and password. This allows you to keep your shipping information on file to facilitate ease in re-ordering products.